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Terms & Conditions

These Terms & Conditions explain the rules that apply when you visit Just Casino, create an account or use any of the services made available through the website. Please read them carefully before playing. By accessing or using the platform, you confirm that you understand and accept these terms. If you do not agree with any part of them, you should not use the website or its services.

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1. General terms and acceptance

These Terms & Conditions form a legal agreement between you and the operator of Just Casino. They apply to the website, your player account, casino games, payment functions, promotional features and any other service made available through the platform. Additional rules may apply to particular games, promotions or features. Where additional rules are displayed, they should be read together with these Terms & Conditions. If there is an inconsistency, the specific rules for that game, service or promotion may apply to the relevant activity.

Contents

You must be at least 18 years old and legally permitted to participate in online gambling in the place where you are located. You are responsible for checking the laws that apply to you before opening an account or playing. Just Casino may require proof of age, identity, residence or other information before allowing access to some or all services. Access may be refused, suspended or restricted if the required information cannot be provided or verified.

You must use the website for your own personal entertainment. You must not use an account on behalf of another person, operate multiple accounts where this is not permitted, sell or transfer an account, or allow another person to access your login details. You are responsible for keeping your username, password and other security information confidential. Any activity carried out through your account may be treated as activity authorised by you unless you have promptly reported unauthorised access.

  • Provide information that is accurate, current and complete.
  • Update your information when it changes or when verification is requested.
  • Follow all instructions, game rules and reasonable security requirements shown on the platform.
  • Use the website lawfully and in a way that does not harm, disrupt or interfere with the platform or other users.
  • Tell Just Casino as soon as possible if you believe your account has been accessed without permission.

2. Accounts, verification and security

An account may be required to access games, make deposits, request withdrawals or use other services. Just Casino may carry out account, identity, age, location and payment checks. These checks may be required by law, by financial crime prevention procedures, by responsible gambling controls or for the safe operation of the platform. You agree to provide documents or information that are reasonably requested for these purposes.

Information supplied during registration and verification must belong to you and must not be misleading. Payment methods should be held in your name unless a different arrangement is expressly accepted. Just Casino may delay, decline or restrict a transaction while checks are being completed. If information cannot be verified, or if there are concerns about account security, the account or relevant activity may be placed on hold while the matter is reviewed.

You must not use the platform to conceal the source of funds, move money for another person, commit fraud, avoid legal restrictions or engage in any other unlawful activity. Suspicious, deceptive or abusive behaviour may result in a review, cancellation of activity, closure of the account or referral to an appropriate authority where required. Any action taken will be handled in accordance with applicable requirements and the information available at the time.

You are responsible for the equipment, internet connection, software and security arrangements needed to access the website. Just Casino cannot guarantee that the platform will always be available, uninterrupted or free from technical errors. Planned maintenance, outages, software faults, telecommunications problems or events outside reasonable control may affect access. If a technical issue affects a game or transaction, the relevant records and system information may be used to investigate and resolve the matter.

3. Deposits, play and withdrawals

You should only deposit money that you can afford to lose. A deposit is intended for use on the platform and is not a savings facility or investment. Available payment methods, minimum or maximum transaction settings and any applicable processing requirements will be shown on the website. Your bank, card provider or payment service may apply separate fees, conditions or restrictions. You are responsible for checking these matters before completing a transaction.

You must ensure that payment information is correct and that you are authorised to use the relevant payment method. Just Casino may reject or reverse a transaction where a payment is unauthorised, incorrectly made, disputed, suspected to be fraudulent or inconsistent with verification requirements. A transaction may also be held while account, identity or source-of-funds checks are completed.

Games are provided for entertainment and involve risk. Outcomes are determined by the relevant game systems and cannot be guaranteed by a player. You should review the rules, paytable and any displayed conditions before playing. A game result or balance adjustment may be reviewed where there is a technical problem, system error, suspected manipulation or other circumstance that could affect the accuracy or fairness of the result.

Withdrawal requests may be subject to account verification, payment checks, applicable game or promotion conditions and responsible gambling procedures. The available withdrawal method may depend on the method used to deposit and other operational requirements. Just Casino may contact you for further information before processing a request. Do not assume that a request is complete until it has been confirmed through the platform.

If a payment, balance or game outcome is affected by an obvious error, Just Casino may correct the error and take reasonable steps to return the account to the position it would have been in if the error had not occurred. You must notify Just Casino if you identify a material error or unexpected account balance. Any balance resulting from a clear error should not be used or withdrawn while the matter is being checked.

4. Promotions, responsible gambling and prohibited conduct

Promotions, bonuses, tournaments and other offers may be subject to separate terms. Those terms may include eligibility rules, expiry dates, wagering or play requirements, game restrictions, withdrawal conditions and limits on participation. You should read the full terms of an offer before accepting it. Just Casino may withdraw or amend an offer where permitted, including where there is misuse, an obvious error, technical difficulty or a change in legal or operational requirements.

Responsible gambling is an important part of using the platform. Gambling should be treated as entertainment, not as a way to make money or recover losses. Consider setting a budget and time limit before you begin, and never gamble with money needed for household expenses, debt repayments or other essential commitments. Avoid playing when affected by alcohol, drugs, stress or strong emotions.

  • Do not chase losses or increase your stakes to try to recover money.
  • Take regular breaks and keep track of how much time and money you spend.
  • Use available account controls, deposit limits, time-outs or self-exclusion tools if you need help managing your play.
  • Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
  • Do not encourage a person who is self-excluded or underage to gamble.

You must not use bots, automated software, scraping tools, unauthorised third-party applications, collusion, manipulation or any other method designed to gain an improper advantage. You must not interfere with the security or operation of the website, upload harmful code, misuse another person's information or attempt to bypass account, location, age or responsible gambling controls. Breaches may lead to restricted access, cancelled activity, removal of promotional benefits or account closure.

5. Privacy, intellectual property and changes

Personal information is handled in accordance with the Just Casino Privacy Policy. By using the platform, you acknowledge that information may be collected, used, stored and disclosed for purposes such as account administration, verification, payments, customer support, security, responsible gambling, fraud prevention and compliance with legal obligations. You should read the Privacy Policy to understand how personal information is managed and what rights may be available to you.

The website, including its design, text, graphics, logos, software, interfaces and other content, is protected by intellectual property rights. You may use the platform only for personal, non-commercial purposes and in accordance with these Terms & Conditions. You must not copy, reproduce, modify, publish, distribute, sell, reverse engineer or commercially exploit any part of the website unless you have written permission or the law permits it.

Links or references to third-party websites, products or services may be provided for convenience. Just Casino does not control every third-party service and is not responsible for its content, availability, security, policies or performance. You should review the terms and privacy information of any third party before using its service or providing information.

Just Casino may update these Terms & Conditions from time to time to reflect changes to the platform, services, legal requirements or business practices. The current version will be made available on the website. Where appropriate, notice may be provided through the platform or by another reasonable method. Your continued use of the website after updated terms are published indicates acceptance of the revised terms. If you do not accept a change, you must stop using the relevant services and may request account assistance through the available support channels.

To the extent permitted by law, Just Casino is not responsible for loss caused by events outside reasonable control, misuse of an account, inaccurate information supplied by you, interruption of communications or failure to follow these terms. Nothing in these Terms & Conditions excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian consumer law. These terms are intended to operate alongside those mandatory rights.

If you have a question, complaint or concern about your account or a service, use the support or contact options displayed on the Just Casino website. Please provide enough information for the matter to be identified, but do not send payment passwords or other sensitive security credentials. These Terms & Conditions, together with any applicable game, promotion and privacy terms, remain in effect until your account is closed or your access to the services ends.