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Privacy Policy
Just Casino respects your privacy and aims to handle personal information in a clear, careful and responsible way. This Privacy Policy explains what information may be collected when you use the website, why it is used, how it may be protected and how you can exercise available privacy choices. It applies to information collected through your account, interactions with the website, customer support and related services.
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Information we may collect
The information handled by an online casino can vary depending on how you use the website, the services you request and the checks that apply to your account. Just Casino may collect information provided directly by you, information created when you use your account and technical information received from your device or browser.
Contents
Account and identity information
- Name, date of birth, contact details and account login information.
- Information about your preferences, communications and interactions with customer support.
- Identity and verification documents, together with information needed to confirm that documents are genuine and relate to you.
- Information about responsible gambling settings, account restrictions or other choices that you make through the website.
Payment and transaction information
We may handle records about deposits, withdrawals, wagers, balances and other account transactions. Depending on the payment method, payment providers may process sensitive payment details on their own systems. Just Casino may receive or retain information needed to confirm a payment, identify a transaction, investigate an issue, meet security requirements and maintain accurate financial records.
Device, usage and cookie information
When you visit or use the website, technical information may be collected, such as your IP address, browser type, operating system, device identifiers, general location information, pages viewed, session information and dates or times of activity. We may also receive information about how you interact with website features. Cookies and similar technologies can help recognise your device, remember settings and support website performance.
Why we use personal information
Personal information is used only for appropriate business, service, security and compliance purposes. The main reasons for handling information include setting up and running your account, providing requested services and communicating with you about account activity. We may also use information to understand how the website is used and to improve its content, functionality and reliability.
- To create, maintain and administer your account.
- To confirm your identity, assess account information and complete verification checks.
- To process deposits, withdrawals and other transactions, and to keep appropriate transaction records.
- To detect, prevent and investigate fraud, money laundering, account misuse, collusion, technical abuse and other suspicious or unlawful activity.
- To provide customer support, respond to questions and resolve complaints or account issues.
- To operate, secure, test and improve the website, its systems and its user experience.
- To send service messages about your account, security, transactions, changes to services or important information.
- To send marketing communications where permitted and where you have provided the required choice or consent.
- To meet legal, regulatory, tax, accounting, risk management and other compliance requirements that apply to the service.
- To establish, exercise or defend legal rights, and to protect the rights, safety and property of Just Casino, its players and other people.
Where consent is used for a particular activity, you may withdraw that consent as described below. Withdrawing consent does not affect processing that was already carried out lawfully, and it may not stop processing that is necessary to provide an account service, protect the website or meet a legal obligation.
We aim to collect information that is reasonably needed for these purposes. You should keep the information in your account accurate and tell us if important details change, especially information used for identity checks, payments or account security.
Sharing, security and retention
Just Casino may disclose personal information where this is reasonably necessary for the purposes described in this policy. Information may be shared with service providers that help operate the website, provide payment or technology services, complete verification checks, deliver customer support, monitor security, analyse performance or send approved communications. These providers are expected to handle information for authorised purposes and according to appropriate confidentiality and security requirements.
Information may also be disclosed where required or permitted by law, in response to a lawful request, or when necessary to prevent fraud, protect users, investigate suspected unlawful activity or protect legal rights. If a business function changes, information may be transferred as part of a business restructuring, sale or similar transaction, subject to applicable privacy requirements.
Reasonable technical, organisational and administrative measures may be used to protect information from unauthorised access, loss, misuse, alteration or disclosure. These measures can include access controls, monitoring, secure processes and limits on who can view information. No website, device or online transmission method can be guaranteed to be completely secure, so you should use a strong password, keep login details private and contact support if you suspect unauthorised account activity.
Personal information is kept only for as long as it is reasonably needed for the purposes explained in this policy, unless a longer period is required or permitted. Some account, identity, payment and transaction records must be kept for a period required by law even after an account is closed. When information is no longer required, it may be securely deleted, anonymised or otherwise handled in accordance with applicable requirements.
Your privacy choices and data rights
Depending on your circumstances and applicable privacy requirements, you may have rights relating to the personal information held about you. You can contact Just Casino about the rights and requests below by emailing support@just-casino.fun. Please include enough information for us to understand your request, but do not send payment passwords or other unnecessary confidential login details.
- Access: ask for access to personal information held about you and, where appropriate, information about how it is used or disclosed.
- Correction: ask for inaccurate, incomplete or out-of-date personal information to be corrected or updated.
- Deletion: ask for personal information to be deleted where it is no longer needed or where another applicable ground for deletion applies.
- Withdrawal of marketing consent: ask us to stop using your consent for marketing communications. You can also use an unsubscribe or preference option included in a marketing message where available.
- Privacy questions or complaints: ask for clarification about the handling of your information or raise a concern about a privacy matter.
A request to delete information may be limited where information must be retained for legal, security, fraud prevention, dispute resolution, accounting or other legitimate purposes. Closing an account does not automatically remove every record, because some records must be retained for a period required by law. We may need to verify your identity before completing a request, particularly where the request concerns sensitive account or verification information.
We will consider privacy requests in accordance with applicable requirements and the information available to us. If a request cannot be completed in full, we will aim to explain the relevant reason in general terms. You may also contact support@just-casino.fun if you believe information associated with your account is incorrect, if you have concerns about a marketing message or if you need help understanding your available choices.
Cookies and website technologies
Cookies are small text files or similar technologies placed on your device when you visit a website. Just Casino may use cookies to keep the website working, remember account or display preferences, maintain security, measure performance and understand how website features are used. Some cookies may be placed by service providers that support website operation, analytics, payments, security or communications.
Some cookies are necessary for core functions, such as maintaining a session or helping protect an account. Other cookies may support convenience, performance or relevant communications. The types of cookies used can depend on the features available and how you use the website.
You can manage, block or delete cookies through the settings of your browser or device. Browser controls differ, and disabling certain cookies may affect login, security, preferences or other website functions. Continuing to use the website with your browser set to accept cookies indicates that cookies may be used as described in this policy, subject to any choices available through the website or your browser.
Policy updates and contacting us
This Privacy Policy may be updated when website features, service arrangements, privacy practices or applicable requirements change. The updated version will apply from the time it is made available on the website, unless another effective date is stated. You should review this page from time to time so that you understand the current approach to personal information.
If you have a privacy question, want to exercise your rights to access, correction or deletion, or want to withdraw consent to marketing, contact support@just-casino.fun. This is the contact email for privacy and data requests. We recommend contacting us promptly if you identify a possible error, security issue or unauthorised use of your information.
By using the website, you acknowledge that your personal information may be handled for the purposes explained in this policy, subject to your rights and choices under applicable privacy requirements. This policy should be read together with the other terms and notices that apply to your use of Just Casino.
