Responsible Gaming

Gamble for entertainment

Online gambling involves risk, and there is no guaranteed way to win. The outcome of casino games is based on chance, and previous results do not predict future results. A winning session does not mean that another win is due, while a losing session cannot be recovered by continuing to play. Treat every wager as entertainment spending rather than as an investment, income source or solution to financial problems.

Before you play, consider whether gambling fits comfortably within your budget and your available time. Only use money that you can afford to lose after essential expenses have been covered. Never use money intended for rent, bills, food, education, debt repayments or other important commitments. It is also important not to gamble with borrowed money, credit intended for essential purchases or funds that belong to someone else.

• Decide how much money and time you can spend before starting a session.
• Accept that losses are part of gambling and cannot be chased or guaranteed back.
• Take regular breaks and avoid playing when you are tired, upset, stressed or affected by alcohol or other substances.
• Keep gambling separate from important financial decisions and household expenses.
• Do not rely on gambling to improve your mood, solve problems or provide a regular income.
• Remember that you can stop playing at any time, whether you are winning or losing.

Responsible gambling is about maintaining control. A short break, a lower spending limit or a decision not to play can all be positive choices. You do not need to wait until gambling has caused serious harm before taking action.

Recognise when gambling may be a problem

Problem gambling can develop gradually. Some people may experience difficulties after a short period, while others may notice changes over a longer time. Warning signs can affect money, relationships, work, study, health and general wellbeing. You do not need to experience every sign before asking for help.

Possible warning signs

• Spending more money or time gambling than you intended.
• Trying to win back losses by continuing to gamble or increasing your wagers.
• Thinking about gambling frequently or feeling restless when you cannot play.
• Hiding gambling activity, deposits, losses or account statements from family or friends.
• Borrowing money, selling possessions or missing payments because of gambling.
• Gambling with money needed for rent, bills, food or other essential expenses.
• Feeling anxious, guilty, irritable, ashamed or distressed after gambling.
• Arguing with people close to you because of gambling or withdrawing from normal activities.
• Missing work, study, sleep, appointments or other responsibilities.
• Trying to stop or cut back but finding that you cannot maintain the change.
• Using gambling to escape loneliness, stress, sadness, anger or other difficult feelings.
• Returning to gambling soon after deciding to take a break.

If any of these signs sound familiar, consider stopping play and speaking with someone you trust. A qualified gambling counsellor or other health professional can help you understand what is happening and plan practical next steps. Asking for support is a responsible decision, not a failure.

If gambling has contributed to financial stress, avoid trying to solve the problem by gambling more. Consider speaking with a financial counsellor about budgeting, debts and payment arrangements. If gambling is affecting your mental health or you feel unsafe, seek urgent assistance through appropriate emergency or health services in your area.

Protect yourself and others

Gambling accounts are personal and should only be used by the registered account holder. Keep your login details, passwords and payment information secure, and do not allow another person to play through your account. If you believe someone else has accessed your account, stop using it and follow the account security process shown on the website.

Persons under the legal gambling age must not use online gambling services. Adults should take reasonable steps to prevent children and other unauthorised people from accessing gambling accounts, devices or payment methods. Use device settings, password protection and other household controls where appropriate. Do not leave an active gambling session open on a shared device.

• Use a strong, unique password and avoid sharing it with anyone.
• Log out when you finish using your account, especially on shared devices.
• Keep phones, tablets and computers protected with a passcode or other security measure.
• Check account activity and payment records for anything you do not recognise.
• Do not let another person deposit, withdraw or gamble through your account.
• Avoid gambling on behalf of someone else or asking another person to gamble for you.
• Talk openly with trusted family members if gambling is creating tension or financial concern.

Responsible gambling also includes respecting the people around you. Gambling should not interfere with family responsibilities, employment, study, sleep or personal relationships. If someone close to you is worried about your gambling, listen to their concerns and consider taking a break. Support is available for affected family members and friends as well as for people who gamble.

Just Casino aims to provide clear responsible gambling information and to support safer choices. Availability of particular account features may depend on the service, account status and applicable requirements. You remain responsible for making informed decisions about whether to gamble, how much to spend and when to stop.